1. Introduction to Cookies

This Cookie Policy explains how StrikeZone Family Bowling League ("we," "our," or "us") uses cookies and similar tracking technologies when you visit our website, use our mobile application, or interact with our online services (collectively, "Services").

Cookies are small text files that are stored on your computer, tablet, smartphone, or other device when you visit a website. They help websites remember information about your visit, such as your preferred language, login status, and other settings, which can make your next visit easier and our Services more useful and personalized for you.

2. Types of Cookies We Use

Essential Cookies

These cookies are strictly necessary for our Services to function properly and cannot be disabled in our systems. They are usually set in response to actions you take that amount to a request for services, such as:

• Setting your privacy preferences and cookie consent
• Logging into your account and maintaining your session
• Filling in forms and completing transactions
• Ensuring website security and preventing fraud
• Enabling core functionality like navigation and access to secure areas

Performance and Analytics Cookies

These cookies collect information about how visitors use our Services, helping us analyze and improve website performance:

• Tracking which pages are visited most often and user navigation patterns
• Identifying error messages and technical issues
• Measuring website loading times and performance metrics
• Understanding user behavior and preferences
• Generating statistical reports on website usage

Functionality Cookies

These cookies enable enhanced functionality and personalization features:

• Remembering your preferences, settings, and choices
• Storing your location for local alley recommendations
• Maintaining your language and regional preferences
• Personalizing content based on your interests and activity
• Providing social media features and integration

Marketing and Advertising Cookies

These cookies are used to deliver relevant advertisements and track advertising effectiveness:

• Displaying targeted advertisements based on your interests
• Limiting the number of times you see the same advertisement
• Measuring the effectiveness of advertising campaigns
• Providing personalized content and recommendations
• Supporting retargeting and remarketing activities

3. How We Use Cookies

StrikeZone Family Bowling League uses cookies for various purposes to enhance your experience:

• Authentication and Security: Keeping you logged in securely and protecting against unauthorized access
• Personalization: Customizing content, recommendations, and features based on your preferences
• Performance Optimization: Analyzing website usage to improve loading times and functionality
• User Experience: Remembering your settings, preferences, and previous interactions
• Analytics and Research: Understanding user behavior to enhance our Services
• Marketing Communications: Delivering relevant promotional content and measuring campaign effectiveness
• Technical Functionality: Enabling features like shopping carts, forms, and interactive elements
• Compliance and Legal: Meeting regulatory requirements and maintaining audit trails

4. Third-Party Cookies and Services

Some cookies on our Services are set by third-party services that appear on our pages. We may use various third-party services that set their own cookies:

• Analytics Providers: Google Analytics, Adobe Analytics, and other web analytics services
• Social Media Platforms: Facebook, Twitter, Instagram, and other social networking services
• Advertising Networks: Google Ads, Facebook Ads, and other advertising platforms
• Payment Processors: Stripe, PayPal, and other financial service providers
• Customer Support: Live chat services, help desk platforms, and support tools
• Content Delivery: CDN providers and media hosting services
• Security Services: Fraud prevention and security monitoring tools

These third parties may use cookies to collect information about your online activities across different websites and services over time.

5. Cookie Duration and Persistence

Cookies have different lifespans depending on their purpose:

• Session Cookies: Temporary cookies that are deleted when you close your browser
• Persistent Cookies: Remain on your device for a set period or until manually deleted
• Essential Cookies: Typically last for the duration of your browsing session
• Analytics Cookies: Usually expire after 2 years but may be refreshed with continued use
• Marketing Cookies: Generally expire after 30 days to 2 years depending on the service
• Functionality Cookies: May persist for several months to remember your preferences

6. Managing Your Cookie Preferences

Browser Settings and Controls

Most web browsers allow you to control cookies through their settings preferences. You can typically:

• View what cookies are stored on your device and their details
• Delete existing cookies individually or all at once
• Block cookies from being set by specific websites or all websites
• Set preferences for how cookies are handled by different types of websites
• Receive notifications when cookies are being set

Cookie Consent Management

We provide cookie consent tools that allow you to:

• Accept or reject different categories of cookies
• Change your cookie preferences at any time
• Access detailed information about each cookie category
• Withdraw consent for specific types of cookies

Impact of Disabling Cookies

Please note that disabling certain cookies may affect the functionality of our Services:

• Essential cookies cannot be disabled as they are necessary for basic functionality
• Disabling performance cookies may result in slower website performance
• Blocking functionality cookies may prevent personalization features from working
• Rejecting marketing cookies will limit personalized advertising and content

7. Opt-Out Options and Tools

You have several options to opt out of specific types of tracking:

• Google Analytics: Use the Google Analytics Opt-out Browser Add-on
• Advertising Cookies: Visit the Digital Advertising Alliance opt-out page
• Social Media: Adjust privacy settings on individual social media platforms
• Email Marketing: Use unsubscribe links in promotional emails
• Browser Plugins: Install privacy-focused browser extensions and ad blockers

8. Mobile App Tracking

Our mobile applications may use similar tracking technologies to cookies, including:

• Device identifiers and advertising IDs
• Local storage and cached data
• Push notification tokens
• Location data (with your permission)
• App usage analytics and crash reporting

You can manage these settings through your device's privacy controls and app-specific settings.

9. International Data Transfers

Some of our third-party service providers may be located outside of Australia. When cookies facilitate data transfers to these providers, we ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

10. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

• Posting the updated policy on our website with a new "Last updated" date
• Providing notice through our Services or via email for significant changes
• Requesting renewed consent where required by applicable law
• Updating our cookie consent management tools to reflect new practices

We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies and similar technologies.

11. Your Consent and Rights

By continuing to use our Services after being informed about our use of cookies, you consent to our use of cookies as described in this policy. You have the right to:

• Withdraw your consent at any time
• Request information about the cookies we use
• Access and correct your personal information
• File complaints with relevant data protection authorities
• Request deletion of your data subject to legal and operational requirements

12. Contact Us

If you have any questions, concerns, or requests regarding this Cookie Policy or our use of cookies, please contact us: