Terms of Service
Last updated: September 7, 2024
1. Acceptance of Terms
By accessing and using the StrikeZone Family Bowling League website, mobile application, and related services (collectively, the "Services"), you accept and agree to be bound by the terms and provisions of this agreement ("Terms of Service" or "Terms"). If you do not agree to abide by these Terms, please do not use our Services.

These Terms constitute a legally binding agreement between you and StrikeZone Family Bowling League ("Company," "we," "us," or "our"). Your use of our Services is also governed by our Privacy Policy, which is incorporated by reference into these Terms.
2. Description of Services
StrikeZone provides a comprehensive platform for families and individuals to engage in bowling activities, including:
- Discovery and booking of lanes at local bowling alleys
- Registration for tournaments, leagues, and special events
- Real-time score tracking and live scoreboard viewing
- Team formation and management tools
- Community participation and social features
- Access to bowling guides, equipment information, and educational resources
- Online store for bowling equipment and merchandise
- Customer support and assistance services
We reserve the right to modify, suspend, or discontinue any aspect of our Services at any time without prior notice.

3. User Eligibility and Registration
Age Requirements
Our Services are designed for users of all ages, with appropriate parental supervision for minors. Users under 13 years of age may only use our Services with verifiable parental consent and supervision. Users between 13 and 18 years of age must have parental permission to use our Services.
Account Registration
To access certain features of our Services, you may be required to create an account. When registering, you agree to:
- Provide accurate, current, and complete information
- Maintain and promptly update your account information
- Maintain the security and confidentiality of your account credentials
- Accept responsibility for all activities that occur under your account
- Notify us immediately of any unauthorized use of your account

4. User Conduct and Responsibilities
Acceptable Use
You agree to use our Services in a manner that:
- Complies with all applicable local, state, national, and international laws and regulations
- Respects the rights and dignity of other users
- Promotes fair play, sportsmanship, and positive community interaction
- Does not interfere with or disrupt the operation of our Services
- Maintains the family-friendly nature of our community
- Does not involve any fraudulent, deceptive, or misleading activities
Prohibited Activities
You agree not to engage in any of the following prohibited activities:
- Harassment, bullying, or intimidation of other users
- Posting or transmitting inappropriate, offensive, or harmful content
- Attempting to gain unauthorized access to our systems or other users' accounts
- Using our Services for any commercial purpose without our written consent
- Violating any applicable laws or regulations
- Impersonating another person or entity
- Distributing spam, malware, or other harmful content
5. Tournament and League Participation
Registration Process
Tournament and league registration is subject to:
- Availability and capacity limitations
- Age, skill level, and other eligibility requirements
- Timely payment of required fees and deposits
- Compliance with specific tournament rules and regulations
- Completion of required waivers and documentation
- Meeting registration deadlines and requirements
Participation Rules
All participants must:
- Adhere to official bowling rules and regulations
- Demonstrate good sportsmanship and respect for others
- Arrive punctually for scheduled events
- Use appropriate equipment and attire
- Follow safety guidelines and venue policies
- Accept decisions made by tournament officials
Cancellation and Refund Policy
Our cancellation and refund policies vary by event type and timing:
- Cancellations made 14+ days before an event may receive a full refund minus processing fees
- Cancellations made 7-13 days before an event may receive a 75% refund
- Cancellations made 3-6 days before an event may receive a 50% refund
- Cancellations made less than 3 days before an event are generally non-refundable
- We reserve the right to cancel events due to insufficient participation or unforeseen circumstances
- Weather-related cancellations will be handled on a case-by-case basis
6. Lane Booking and Facility Use
When booking lanes through our platform:
- Bookings are subject to alley availability and confirmation
- Payment may be required at the time of booking or at the facility
- Cancellation policies are determined by individual bowling alleys
- We act as a facilitator and are not responsible for facility policies or conditions
- Users must comply with all facility rules and regulations
- Additional fees may apply for special services or equipment rental
- Booking confirmations should be presented upon arrival at the facility
7. Payment Terms and Billing
Payment terms for our Services include:
- All fees must be paid in Australian Dollars (AUD) unless otherwise specified
- Payment is due at the time of registration or booking unless other arrangements are made
- We accept various payment methods including credit cards, debit cards, and electronic transfers
- All sales are final unless otherwise specified in our refund policy
- You are responsible for any applicable taxes, fees, or charges
- Failed payments may result in cancellation of services or suspension of account access
8. Intellectual Property Rights
All content on our website and Services, including but not limited to text, graphics, logos, images, audio clips, video clips, data compilations, and software, is the property of StrikeZone Family Bowling League or its content suppliers and is protected by Australian and international copyright, trademark, and other intellectual property laws.
You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of our content without our prior written consent, except as permitted by applicable law or as expressly provided in these Terms.
9. Privacy and Data Protection
Your privacy is important to us. Our collection, use, and disclosure of personal information is governed by our Privacy Policy, which is incorporated by reference into these Terms. By using our Services, you consent to the collection and use of your information as described in our Privacy Policy.
10. Disclaimers and Limitation of Liability
Service Disclaimers
Our Services are provided "as is" and "as available" without warranties of any kind, either express or implied. We disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
Limitation of Liability
To the maximum extent permitted by law, StrikeZone Family Bowling League shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages resulting from:
- Use or inability to use our Services
- Unauthorized access to or alteration of your data or communications
- Actions or omissions of third-party bowling alleys or service providers
- Any other matter relating to our Services
- Personal injury or property damage arising from participation in bowling activities
11. Indemnification
You agree to indemnify, defend, and hold harmless StrikeZone Family Bowling League, its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including attorney's fees) arising from:
- Your use of our Services
- Your violation of these Terms
- Your violation of any third-party rights
- Any content you submit or transmit through our Services
12. Modifications to Terms
We reserve the right to modify these Terms at any time without prior notice. Changes will be effective immediately upon posting on our website. Your continued use of our Services after any such changes constitutes your acceptance of the new Terms. We encourage you to review these Terms periodically for any updates.
13. Termination
We may terminate or suspend your account and access to our Services immediately, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use our Services will cease immediately, and any data associated with your account may be deleted.
14. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of New South Wales, Australia, without regard to conflict of law principles. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of New South Wales, Australia.
Before pursuing formal legal action, we encourage users to contact us directly to resolve any disputes amicably.
15. Contact Information
If you have any questions, concerns, or feedback about these Terms of Service, please contact us:
Email: legal@chillaidoerr.com
Phone: +61 2 8374 9156
Address: 23 Moore Street, Leichhardt NSW 2040, Australia